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Asset Service Management

For Microsoft Dynamics AX

To-Increase Asset Service Management enables discrete manufacturers and other project-based organizations to keep their own and customers’ equipment assets in perfect working order, control the costs of warranty and contract maintenance, and ensure that services happen on time.

When you want to meet customer requirements end-to-end, making and deploying valuable equipment as well as keeping it running without downtime, Asset Service Management helps you build customer loyalty long after the sale. The solution simplifies the management of complex contracts and warranties as well as the handling of spare parts. You can structure service objects to fit your business practices, and maintain a single calendar to schedule the maintenance dates for all equipment assets. With Asset Service Management, you can build closer, more collaborative customer relationships and generate a revenue flow outside of engineering and production projects.

Download the Asset Service Management factsheet

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Asset Service Management for Microsoft Dynamics AX

Features

Workflows and automation

Increase customer satisfaction and minimize downtime with consistent, streamlined handling of maintenance and repair of equipment assets.

Dynamics AX integration

Asset Service Management builds on the data model of Microsoft Dynamics AX with advanced capabilities, including real-time visibility of service processes and parts inventories.

Photographic documentation

You can attach equipment photos to a work order and create a meaningful, easy-to-follow documentation trail that maintains all information associated with a service object.

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