Care-banner-1
Home
To-Increase Care

Increase stability in your organisation

Submit your support case

Below are the fastest means to resolve issues promptly and ensure that your software meets your requirements without interruptions.

support-icon
Support page
Submit your case
email-icon
Send us an email
Get in touch
faq-icon
Contact us
Get in touch
To-Increase endorsed for its Commitment and Quality
Average customer satisfaction in October 2022: 8,3
TI-Spiegel

To-Increase Care Plan

Each business is unique and requires a level of support that meets its specific needs. Because To-Increase recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers.

Compare our plans here
Enhancement Plan
Details Download details
Fundamental Plan
Details Download details
Essential Plan
Details Download details
Premium Plan
Details Download details
Foundational support
Major releases, updates
Access to support portal
Access to existing fixes
Support tickets allocated
Direct-response support
Hotline support
$
Hotfix To-Increase
Proactive support
SLA reporting
Support Management
Advisory hours
Extended support
Multi region support
Customization support
Optional
Extended hours – 16/5
Optional
Optional
Extended hours 24/7 (severity 1 only)
Optional
Optional