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To-Increase Care

Increase stability in your organisation

Submit your support case

Below are the fastest means to resolve issues promptly and ensure that your software meets your requirements without interruptions.

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To-Increase endorsed for its Commitment and Quality
Average customer satisfaction in April 2022: 8,5
TI-Spiegel

To-Increase Care Plan

Each business is unique and requires a level of support that meets its specific needs. Because To-Increase recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers.

Compare our plans here
Enhancement Plan
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Fundamental Plan
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Essential Plan
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Premium Plan
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Foundational support
Major releases, updates
Access to support portal
Access to existing fixes
Support tickets allocated
Direct-response support
Hotline support
$
Hotfix To-Increase
Proactive support
SLA reporting
Support Management
Advisory hours
Periodic health check
Extended support
Multi region support
Customization support
Optional
Extended hours – 16/5
Optional
Optional
Extended hours 24/7 (severity 1 only)
Optional
Optional