Increase stability in your organisation
Submit your support case
Below are the fastest means to resolve issues promptly and ensure that your software meets your requirements without interruptions.
To-Increase endorsed for its Commitment and Quality
Average customer satisfaction in October 2023:
9.1
To-Increase Care Plan
Each business is unique and requires a level of support that meets its specific needs. Because To-Increase recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers.
Foundational support
Major releases, updates
Access to support portal
Access to existing fixes
Support tickets allocated
Direct-response support
Hotline support
Hotfix To-Increase
Proactive support
SLA reporting
Support Management
Advisory hours
Extended support
Multi region support
Customization support
Optional
Extended hours – 16/5
Optional
Optional
Extended hours 24/7 (severity 1 only)
Optional
Optional
