Home
Key Challenge
Enhance Customer Centricity

Create a positive customer experience and enhance customer loyalty

Key areas to enhance customer centricity

1_information-access
Information and insights

With a 24x7 visibility of the real-time data and access to key insights, your customers will have power to make informed rental decisions.

1_Customer-investments
Customer investments and resources

Help your customers invest judiciously, especially in their resources, operations, and actions for a win-win situation and higher profit margins.

1_Secure-and-effective-processe
Secure and effective processes

Guide your customers on rentals; reduce their workload; help them manage various critical actions securely and seamlessly.

1_customer-loyalty
Transparency and sustainability leading to customer loyalty

Help your customers realize optimal ROI and benefits through reliable solutions and value-added services.

How we help you leverage customer-centricity

Optimize customer engagement for continued success

Besides the vital insights on what your potential customers are looking for, our solutions also provide key insights that your employees can use to address your company’s strategic goals effectively.

Customer-centric-02

Empower you and your customers with tools that make a difference

We help you and your customers succeed with state-of-the-art rental tools and applications that offer plethora of helpful functionalities and features.

Rental-Portal_v2--small

Automation and digital transformation

Learn how technology, in the form of ERP systems, has empowered the rental industry to exceed customers’ expectations by primarily ensuring that the operations and back-end systems are streamlined.

DynaRent Mobile App-blog image (1)
challenges

DynaRent Impact: Elevate customer experiences

1_Information-and-insight

Real-time insights to customers

Use our cloud-based portal to provide your customers an insight into their rented equipment. Customers can get a secure access to their contract and usage of equipment. They can also book, track, and request information on their own.

1_data-mining

Data mining capabilities to enhance customer experience

DynaRent’s cloud-based rental IoT solution can help you obtain and mine data on equipment utilization and location, which can be used to develop effective customer experience strategies.

1_user-friendly-mobile-app

User-friendly mobile app to improve field service

With the mobile app, field service engineers can track work orders, use the scan and check feature at the client site, and get digital sign-off from customers in real time. Powered with GPS technology and offline capabilities, the app helps field teams to provide seamless service.

1_integration

Integrated ERP solution

Provide your customers continuous and easy access to real-time data and equipment visibility. With CRM capabilities in D365 F&O, DynaRent offers you visibility across your supply chain, which will help you respond to customer queries faster and provide equipment delivery on time.

1_In-built-intelligence

In-built intelligence functionality

Leverage the in-built intelligence functionality in our ERP solution to manage customer relationship, sales pipeline, and offer additional rental products and services based on customer behaviour.

1_automated-information-sharing

Automated information sharing

Automated information sharing through the portal with your rental team will reduce their workload and they can focus more on building strategies to enhance customer experience.

Solutions for enhancing customer centricity

Rental Customer Portal

Use our cloud-based portal to provide your customers an insight into their rented equipment. Customers can get a secure access to their contract and usage of equipment. They can also book, track, and request information on their own.

DynaRent Mobile App

Track work orders, use the scan and check feature at the client site, and get digital sign-off from customers in real time. Powered with GPS technology and offline capabilities, the app helps field teams to provide seamless service to the client.

Rental Solution Suite

Get all the details about our DynaRent Solution Suite and its benefits. Learn about its key product features and how you can use them to optimize the various stages of your rental value chain.

To-Increase insights

Our thought leadership, resources, and key insights aim to help you make informed decisions in various equipment rental and services businesses.

Blog posts
Factsheets
eBooks
1
{descr=DynaRent Solutions Suite addresses multi-industry needs effectively and gets you future-ready to leverage IoT, Big Data, and other innovations., feat_image={alt=Dynarent-solution-suite, height=243, max_height=243, max_width=442, size_type=auto, src=https://f.hubspotusercontent30.net/hubfs/2697631/Dynarent-solution-suite.jpg, width=442}, page_factsheet=11468089779}
11468089779
Page 11468089779 DynaRent Solutions Suite for Dynamics 365 (and AX)
Dynarent-solution-suite

DynaRent Solutions Suite for Dynamics 365 (and AX)

DynaRent Solutions Suite addresses multi-industry needs effectively and gets you future-ready to leverage IoT, Big Data, and other innovations.
2
{descr=Leverage this state-of-the-art, customizable, and cloud-based customer portal to streamline your operations, resources, and processes. Book, track, and manage equipment at any time and from anywhere. , feat_image={alt=Rental-Customer-Portal, height=242, max_height=242, max_width=440, size_type=auto, src=https://f.hubspotusercontent30.net/hubfs/2697631/Rental-Customer-Portal.jpg, width=440}, page_factsheet=36526296009}
36526296009
Page 36526296009 Rental Customer Portal for Microsoft Dynamics 365
Rental-Customer-Portal

Rental Customer Portal for Microsoft Dynamics 365

Leverage this state-of-the-art, customizable, and cloud-based customer portal to streamline your operations, resources, and processes. Book, track, and manage equipment at any time and from anywhere.
3
{descr=Want to improve the efficiency of rental operations? Use mobile operations to improve productivity and replace less-efficient processes with real-time updates., feat_image={alt=Anywhere-for-Rental, height=242, max_height=242, max_width=440, size_type=auto, src=https://f.hubspotusercontent30.net/hubfs/2697631/Anywhere-for-Rental.jpg, width=440}, page_factsheet=30701157989}
30701157989
Page 30701157989 Anywhere for Rental for Dynamics 365 (and AX)
Anywhere-for-Rental

Anywhere for Rental for Dynamics 365 (and AX)

Want to improve the efficiency of rental operations? Use mobile operations to improve productivity and replace less-efficient processes with real-time updates.

To-Increase insights

Our thought leadership, resources, and key insights aim to help you make informed decisions in various equipment rental and services businesses.

Choose your resource

Have a closer look at DynaRent

DynaRent Solution Suite combines standard functionality with stellar flexibility to exceed multi-industry needs. The equipment rental software we offer fits seamlessly into Microsoft Dynamics 365 for Finance & Supply Chain Management and AX.

https://f.hubspotusercontent30.net/hubfs/2697631/plan-rental.png

expert-cor-tiemens

Cor Tiemens

Equipment Rental and Lease Specialist

Talk to an industry expert 

As a seasoned expert, Cor specializes in construction, heavy equipment, material handling, dealer management, and hi-tech equipment.

expert-cor-tiemens

Cor Tiemens

Equipment Rental and Lease Specialist