ERP Simplifies, and Supports Global Growth for Equipment Manufacturer

Jun 26, 2013 9:00:00 AM

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Jansen Poultry Equipment (JPE) updated its business systems by implementing and integrating several To-Increase solutions with the ERP system, Microsoft Dynamics NAV 2009. The solutions have made it possible to simplify the management of manufacturing projects, maintain consistency in running efficient processes, and make current project and financial information easily available. Today, Jansen Poultry Equipment is in a much better position to meet customer requirements, control costs, and manage the company’s global growth because of them.

Jansen Poultry Equipment (JPE), a manufacturer of poultry housing systems, breeder systems, and other equipment that serves customers worldwide, had run its business for ten years without updating its older version of Microsoft Dynamics NAV. As the company grew and won many more customers, the ERP system and other, disparate technologies were no longer efficient in managing the operation.

Working with To-Increase’s partner Add-IT Software Solutions, JPE implemented Microsoft Dynamics NAV 2009 in integration with several solutions from To-Increase:

  • Advanced Job Management

  • Advanced Manufacturing

  • Resource Management

  • Industrial Equipment Manufacturing

  • Order Management

  • Document Workflow

  • Wholesale Distribution

  • To-Increase Connectivity Studio

Today, approximately 50 JPE employees use the integrated business solutions. “For our people, the To-Increase solutions and Microsoft Dynamics NAV present a single, unified software environment with a consistent user interface and easy navigation,” says Martijn Haverkamp, Finance Director at JPE.

“With full control over all of our projects, we never have any failures anymore,” says Kees Achterberg, Production Manager at JPE. “That is a result of the workflows and the easy availability of all pertinent information. Today, we can perform reliable forecasting and budgeting in every project. The solution helps us generate the best returns from our investments.”

JPE managers use the ERP solution’s business intelligence capabilities in many areas, including helping maintain inventory at optimal levels. Haverkamp explains, “We can analyze all current business data and see which projects we will complete this month, what their margins are, how a quarter compares to the same quarter last year, and what our growth looks like by country. That also is a great help in planning our efforts in supporting dealers and driving sales worldwide.” JPE managers across the company’s business groups review all planning, financial, shipping, and customer contract information pertaining to manufacturing projects in a single resource. “From calculating costs, to planning materials, to looking up production updates and shipping status, all of us benefit from being able to see current, complete information,” Achterberg adds. “When we performed large projects with many scheduled deliveries in the past, it could take 10 to 12 hours to locate and correlate all the information. Today, employees save that time and can spend it more productively on other tasks.”

In addition, with complete and reliable information, JPE can make more realistic commitments to customers. By viewing information in the To-Increase and ERP solution, JPE’s sales associates can immediately resolve customers’ inquiries regarding order status, shipping, invoicing, and other information. “We can consistently fulfill our delivery promises to customers and, when they call, provide reliable updates without making them wait. That is a marked difference in customer conversations,” says Achterberg.

 

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About Author
Luciano Cunha

Luciano Cunha

Chief Executive Officer (CEO) For Luciano, being responsible for To-Increase’s global sales and marketing means unleashing the company’s insight, innovation, and creativity to tell our story and help customers achieve their goals. On the road much of the time, he travels the world to meet with customers, understand their challenges and ambitions, and find the most effective ways to help them advance. Luciano develops and mentors our marketing and sales team, and creates strategies to help the To-Increase worldwide partner channel thrive and grow.
Making Customer Needs the Main Business Driver Luciano and his team have daily conversations with the To-Increase research and development organization to bring customers’ requirements and concerns into the road maps and design of our solutions. Luciano brings his insight to the marketing group to make sure the company’s communications resonate with customers and speak directly to their experience.
“I’m awed by customers’ innovative spirit in taking business management technology past its limits and by their generosity in letting us participate and empower them. I hope to transform our organization to become even more customer-centric than we are today. That means making more resources available to spend productive time with both our customers and partners, so we can ensure that we place into customer businesses effective solutions that fit the evolutionary stage of their operation and the way their people and processes work.”
Empowering a Global Channel
Because To-Increase only sells through partners, readying the channel to be successful in helping customers is a business-critical effort. Luciano aims to meet partners where their interests are. Partners who consider the relationship with To-Increase strategic can rely on our industry specialists to work with them as they plan their growth and serve customers. If partners prefer a less collaborative relationship, they still receive the rich To-Increase expertise and resources to ensure they win the business, perform a successful deployment, and retain a satisfied customer. In working with partners and their customers, Luciano brings to bear his experience of many years of creating successful, customer-focused business development and marketing strategies in many of the world’s countries and regions.
Enabling Customer Success in Challenging Business Environments
Looking into the near future, Luciano expects that customers will continue to expect To-Increase to help them make business sense of unfolding trends and technologies. For example, the internet of things (IoT) will thoroughly revolutionize manufacturing, engineering, and supply chains. Big data will be meaningful and valuable when decision-makers can use technology solutions to transform it into actionable business intelligence that supports key roles and business processes. Mobility will help companies become digital enterprises and move business processes forward from any location, at any time. Team To-Increase harnesses innovation to help customers translate the promise of these technologies into business results.
Before his current role, Luciano for several years was one of To-Increase’s global industry directors, responsible for our industry solutions. His experience also spans more than 17 years in IT and manufacturing management roles. These positions took him into various areas at IBM Brazil, serving as product manager for several software development companies, and included working in senior management at a manufacturing organization in the U.S.
Luciano is married with two young children. Away from work, he enjoys participating in a soccer class together with his son and daughter as well as taking relaxing walks in natural environments with his family.

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