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Customer Relation Management

Customer Engagement

Anticipate and manage the customer need lifecycle

Enhance the Leasing and Rental Experience from Lead to Quote

The rental industry requires an entirely different nurture flow when it comes to customer engagement and the conversion of leads into deals. As a leasing and rental company, you need to ensure that you engage with the customer by providing a consistent omnichannel experience. Your team would need to have information at every stage of the lead-prospect-opportunity-quote-order-work order-invoice journey to do this.

Use the vital insights from our rental and leasing solution to glean what your potential clients want. Once you have gleaned this information, it becomes easier for you and your team to manage the relationship, sales pipeline, and even offer additional rental products and services. Capture buyer behavior and leverage this information at various touch points of customer interaction.

Our solution provides insights from our solution to personalize customer engagement into the key performance indicators (KPIs) that your outfit has throughout the complete process. Leverage the in-built intelligence functionality to gain a complete and instant summary of the estimated and actual revenue from the current and completed orders.

Likewise, when you share the insights with your teams, it can have a positive impact on productivity and can ensure that all employees are aligned with the strategical goals of the company. Leverage our solutions, DynaRent CRM 365 and DynaRent 365 Finance and Operations to ensure that the critical data is updated between the systems.

 

Cor Tiemens

Cor Tiemens

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Equipment Rental and Lease Specialist

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