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Service Execution

Improve your overall equipment effectiveness by enhancing on-time completed services.

Maximize uptime of your equipment by executing timely maintenance and service in a highly efficient manner — on-site or off-site.

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Why should you use our solution?

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Improve first-time-right percentage of your field service engineers

Ensure your field service engineers are in the right place and at the right time to achieve 100% ‘first-time yield’ and avoid rework.

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One platform for service planning and field service execution

Schedule incoming service requests on a graphical planning board and provide seamless integration with mobile devices of field service engineers.

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Reduce equipment breakdown drastically

Improve performance of equipment by increasing uptime and reducing the number of equipment malfunctions.

What to expect from the key features

Key Feature

Equipment telemetry for IoT-driven maintenance

Set up maintenance counter plans (operating time, counters, etc.) for each equipment. Telemetry feeds from the rented equipment enable efficient and timely repairs and maintenance.

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Key Feature

Manage and execute work orders

Generate work orders automatically based on rental orders and maintenance plans. You can also enter manually in the system if required. The progress status of each work order is visible and transparent to both the planning department and the field service engineers.

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DynaRent Solutions Suite Factsheet

DynaRent Solution Suite combines standard functionality with stellar flexibility to exceed multi-industry needs. The equipment rental software we offer fits seamlessly into Microsoft Dynamics 365 for Finance & Supply Chain Management and AX.

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Frequently Asked Questions

What kind of service execution do you support?

DynaRent supports preventive and corrective maintenance that can be time-based, consumption-based (meter-based), or related to recalls. You can set up these maintenance plans in a way that support your business the best.

Do you have Internet of Things integration (IoT)?

Yes, DynaRent supports IoT integration. Automatically, the IoT devices can update the meter parameters and a Work Order can be generated to perform a service job.

Are spare parts always available, whenever the service has to be performed?

Yes, the spare parts necessary to perform a job are part of the Master Resource Planning capabilities in Dynamics 365 F&O. This can be combined with the Warehouse Management functionality to transfer the spare parts from the main warehouse to the service van of a field technician.

How do you integrate skills and capabilities to perform service jobs?

If special requirements (such as skills and/or certificates) are necessary to perform a job, it is easy to select only those who meet these requirements with advanced search options.