Innovation for crane rental companies: How mobility IoT and ERP can connect crane operators with back-officeplanning and management
Crane rental projects don’t have room or time for error. You are allocating high-value equipment and resources. Especially when your company is providing machinery, resources, and services for an industrial project. Even a simple miscommunication can impact tight profit margins and customer satisfaction.
If you’re in the crane industry, you know how much effort goes into coordinating daily operations. For example for your cranes, your operators, and your back office. Of course, you want your company take full advantage of flawless, real-time data gathered from mobile apps and IoT devices. So then it is even more important you recognize that investing in the right equipment rental and services software is a necessity. You can create a truly complete ERP system that connects all stakeholders and fuels successful crane rental projects.
Mobile time registration
Crane operators need to navigate mounds of “paperwork” to register and send hours through appropriate channels. A role-based mobile app that’s an extension of your rental solution, fully integrated with ERP, takes away all the pain. The operator follows a simple workflow and all information is captured, routed to the customer for approval. In addition it is sent directly to the back office. Built-in action management enables “management by exception.” You can configure workflow so that issues with time registration or customer approval automatically follow different steps and ensure quick response.
Image 1: Mobile field service solution from DynaRent
Mobility, IoT and ERP drives 360 insight into jobs
Both planners and crane operators need full information about daily, sometimes hourly, equipment and environmental conditions. The Internet of Things has made it possible to collect that information in real-time. For example via sensors on mobile cranes that determine wind velocity. IoT sensors can hook into your rental solution. So that back-office planners know instantly if velocity exceeds regulatory standards. Planners can respond quickly and effectively to reschedule the job. Consequently everything works more smooth. From informing the operator and customer to re-allocating resources and equipment. And also sending new work orders that land on operators’ mobile devices. There’s minimal lost time and cost and sharp risk reduction.
Unpacking the IoT “black box” to improve performance, maintenance, and planning
IoT devices on cranes can hold a treasure trove of information. Your rental and services solution can deliver to everything your back-office planners, including:
- GPS that continuously updates the actual location of a crane in the back-office system.
- Monitoring of crane running hours that trigger corrective or emergency maintenance alerts and orders in the back office.
- Measurement of driving behavior, so that planners can analyze how operators are working with cranes and see areas for improving or optimizing performance.
Curious about our DynaRent Solution Suite? We’re more than happy to provide you with a tailored demonstration. Send us an email to discuss and see what we’re doing!