Engineering Change Requests App Available for Microsoft Dynamics NAV

Apr 24, 2014 12:00:00 AM

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Several months ago, we released our mobile Product Engineering App for Microsoft Dynamics AX. Following requests from many customers and partners, it is now also available for Microsoft Dynamics NAV as Engineering Change Requests for Industrial Equipment Manufacturing version 2013 R2. You can use the app to manage engineering change requests (ECR) on your preferred mobile device while you are in the field. With this app, we are taking a step toward full-fledged engineering change management in your NAV environment. You can download it for free from the Windows Store.

We launched the Product Engineering App at Innovations 2013. This app, which connects with the ERP system through the Microsoft Azure bus, allows users to create and access ECRs and related metrics on a Windows 8 tablet or smart phone. The app is location-aware and automatically inserts coordinates from your device’s GPS utility. You can also take photographs of equipment or components, and attach them to ECRs, use email to forward ECRs, and collaborate with colleagues through Yammer. Graphs indicate which products are most affected by ECRs and what their severity is, and you can see how ECRs are trending. You can also reach the product catalogue for reference.


On the ERP side and in the context of Microsoft Dynamics NAV, you now have a role center that shows the status of individual ECRs. ECR managers and coordinators can quickly review in-progress ECRs and move them forward.


On the ECR card, users can note all the information required to request the change of an item or BOM. Processing the ECR is controlled by a workflow that includes approval and notification functionality.


You can download the app for free from the Windows Store.

As always, please get in touch with your questions or feedback by contacting To-Increase or reaching me on LinkedIn.

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About Author
Luciano Cunha

Luciano Cunha

Chief Executive Officer (CEO) For Luciano, being responsible for To-Increase’s global sales and marketing means unleashing the company’s insight, innovation, and creativity to tell our story and help customers achieve their goals. On the road much of the time, he travels the world to meet with customers, understand their challenges and ambitions, and find the most effective ways to help them advance. Luciano develops and mentors our marketing and sales team, and creates strategies to help the To-Increase worldwide partner channel thrive and grow.
Making Customer Needs the Main Business Driver Luciano and his team have daily conversations with the To-Increase research and development organization to bring customers’ requirements and concerns into the road maps and design of our solutions. Luciano brings his insight to the marketing group to make sure the company’s communications resonate with customers and speak directly to their experience.
“I’m awed by customers’ innovative spirit in taking business management technology past its limits and by their generosity in letting us participate and empower them. I hope to transform our organization to become even more customer-centric than we are today. That means making more resources available to spend productive time with both our customers and partners, so we can ensure that we place into customer businesses effective solutions that fit the evolutionary stage of their operation and the way their people and processes work.”
Empowering a Global Channel
Because To-Increase only sells through partners, readying the channel to be successful in helping customers is a business-critical effort. Luciano aims to meet partners where their interests are. Partners who consider the relationship with To-Increase strategic can rely on our industry specialists to work with them as they plan their growth and serve customers. If partners prefer a less collaborative relationship, they still receive the rich To-Increase expertise and resources to ensure they win the business, perform a successful deployment, and retain a satisfied customer. In working with partners and their customers, Luciano brings to bear his experience of many years of creating successful, customer-focused business development and marketing strategies in many of the world’s countries and regions.
Enabling Customer Success in Challenging Business Environments
Looking into the near future, Luciano expects that customers will continue to expect To-Increase to help them make business sense of unfolding trends and technologies. For example, the internet of things (IoT) will thoroughly revolutionize manufacturing, engineering, and supply chains. Big data will be meaningful and valuable when decision-makers can use technology solutions to transform it into actionable business intelligence that supports key roles and business processes. Mobility will help companies become digital enterprises and move business processes forward from any location, at any time. Team To-Increase harnesses innovation to help customers translate the promise of these technologies into business results.
Before his current role, Luciano for several years was one of To-Increase’s global industry directors, responsible for our industry solutions. His experience also spans more than 17 years in IT and manufacturing management roles. These positions took him into various areas at IBM Brazil, serving as product manager for several software development companies, and included working in senior management at a manufacturing organization in the U.S.
Luciano is married with two young children. Away from work, he enjoys participating in a soccer class together with his son and daughter as well as taking relaxing walks in natural environments with his family.

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