To-Increase > Services > To-Increase Care

Each business is unique and requires a level of support that meets its specific needs. Because To-Increase recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers. Compare our plans here.

  • Foundational support
  • Major releases, updates
  • Access to support portal
  • Access to existing fixes
  • Support incidents allocated
  • Direct-response support
  • Hotline support (remote)
  • Hotline support (voice/mail)
  • Hotfix support
  • Proactive support
  • SLA reporting
  • Support Management
  • Advisory hours
  • Periodic health check
  • Extended support
  • Multi region support
  • Extended hours – 16/5
  • Extended hours 24/7
    (severity 1 only)
  • Enhancement Plan
  • X
  • Direct-response support
  • X
  • X
  • X
  • Proactive support
  • X
  • X
  • X
  • X
  • Extended support
  • X
  • X
  • X
  • Essential Plan
  • Direct-response support
  • X
  • Proactive support
  • X
  • X
  • X
  • Extended support
  • X
  • $
  • $
  • Premium Plan
  • Direct-response support
  • Proactive support
  • Extended support
  • $
  • $

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To-Increase

Send us an email through the contact form.
For more contact information, please visit the contact page.

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