Mobile Service for Microsoft Dynamics 365 for Operations (and Microsoft Dynamics AX)
To-Increase Mobile Service makes service records, schedules, work orders, equipment counters, and other service-relevant information available to workers on their mobile devices. The solution helps discrete manufacturers keep their equipment running and ensure the flawless operation of clients’ machinery.
Field service workers and managers delivering and coordinating services can use Mobile Service to view information and documents regarding their assignments, customers, and equipment to be serviced. The solution automatically syncs with data from Dynamics 365 for Operations and To-Increase systems when connectivity is available. Instead of spending time unproductively by making phone calls or traveling to an office location, field-based employees can focus on delivering services to internal and external customers. Mobile Service uses location and mapping information from mobile devices to support service delivery. It runs under all widely used operating systems and on popular devices.