Notification Management For Microsoft Dynamics NAV- To-Increase

Notification Management

Today’s marketplace operates 24/7, so business success depends on agility and speed. Changes to delivery dates, delayed deliveries, or support calls require fast, efficient follow-up and responses. Customers want to be notified immediately about order confirmations, delayed deliveries, or changing specifications. Many business partners now require automated receipt of sales or purchase documents in PDF format by email or fax.

To meet these challenges, often in the face of rotating employee schedules for support and service, companies need a flexible, automated response system. To-Increase Notification Management helps ensure accurate delivery of critical information to the right person, at the right time.

With To-Increase Notification Management, e-mails or short message service (SMS) messages can be sent automatically from Microsoft Dynamics NAV to your e-mail address or mobile phone. The messages can contain any information from Microsoft Dynamics NAV. And you can schedule them to be delivered at the time you specify. You can also create report notifications for external documents and send them by e-mail or fax as portable document format (PDF) files or HTML attachments.

Emails and SMS messages can be sent automatically from Microsoft Dynamics NAV to email addresses or mobile phones (integration with other mobile applications is forthcoming), scheduled for delivery to specified recipients at specified times.

Customers

“Our customers can count on a decisive, proactive organization.”

“Communication determines our organizational performance. In the past, we lost a lot of time because people didn’t have updated information, were waiting for each other to send information, and had no way to monitor critical events. With Notification Management, our customers can count on a decisive, proactive organization. When we receive a high-priority service request, the service mechanic on duty immediately receives an SMS. The service manager gets an e-mail so that he can monitor service delivery. After the incident has been resolved, he gets another e-mail with a service report. We also inform our customers by e-mail how their order is doing. Production managers receive daily surveys of products that weren’t delivered. As CEO, Notification Management keeps my finger on the pulse – every week, I receive relevant financial reports generated from Microsoft Dynamics NAV. And last but not least we send all our invoices digital by pdf, without changing any report."